Help center
Frequently Asked Questions
Everything you need to know about how TruthPush works.
01 How fast is the service?
Our system detects new posts in under 3 seconds after actual publication via the Truth Social CDN (see the CDN note below). From the Professional plan onward, Telegram delivery is real-time. The free Observer plan uses email or Telegram notifications with an approximate 15-minute delay.
02 What is a 'CDN'?
CDN stands for Content Delivery System. In the case of truthsocial.com, the CDN can take several seconds to minutes to publish a post. This can lead to discrepancies between the timestamp of a post and the time of actual publication.
03 Which profiles can I monitor?
You can monitor public Truth Social profiles with at least 1,000 followers — private or deleted profiles are excluded. The free Observer plan includes @realDonaldTrump; from Professional up to 5 more profiles, Business up to 20, Enterprise up to 1,000. You can edit your list anytime in the dashboard.
04 Why Telegram?
Emails are often too slow for breaking news. Telegram offers a very reliable interface for push notifications to your smartphone. On the Observer plan, delivery has an approximate 15-minute delay; from Professional onward it is real-time. Setup is also very easy. Push notifications can be individually customized in the Telegram app, including vibration, sound, or muting.
05 Is there a guarantee?
We guarantee the technical functionality of our systems. We assume no responsibility for the content of posts and notifications, as well as their potential impact.
06 Can I pause alerts for a profile?
Yes. In the dashboard you can pause a monitored profile — that stops alerts for it without removing it from your list. You can resume anytime.
07 How do I change or cancel my plan?
Paid plans are managed in Settings → Billing via the Stripe customer portal — upgrade, update your payment method, view invoices, or cancel at the end of the billing period. You can cancel anytime; access continues until the period ends. Plan details are on the pricing page.
08 Do I get API access and a live feed on every plan?
No. The free Observer plan has delayed email/Telegram alerts (~15 min) and no live feed. From Professional you get real-time alerts, the 24h live feed, and TruthTerminal — but no API. REST API and JSON webhooks start at Business. Full details are in the API documentation and on the pricing page.
09 What happens if the service is disrupted?
We do not publish a separate public status page. During relevant technical issues we show a notice banner in the Dashboard and Truth Terminal. You can also reach us anytime via the contact form.
10 Is there a free trial?
Yes. After you confirm your email, Professional is included for 7 days — real-time alerts, up to 5 profiles, TruthTerminal, and the 24-hour live feed. No credit card. REST API and webhooks are not included (Business). After 7 days the account returns to Observer unless you subscribe. One trial per account.
Any questions left?
Contact Support